Business rules are a key component to implementing situational awareness capabilities. These rules determine what to monitor, how to monitor, status tracking, control limits, and guidance for alerts and notifications.
Here are some basic components for business rule determination:
Who are the Stakeholders, these include:
What are the various Use Cases (e.g., what to monitor and how, what information is captured, how is information used, how is information disseminated and to whom). This includes:
- The likelihood of occurrence
- The severity of the impact of a risk event
- The detectability of a risk event
Situational Awareness Data Architecture is critical to driving business rules. Data provides the input into the business rules engine which drives the required notifications to the right people through the right channels. In turn, data helps audit the actual outcome of the requested response and its effectiveness in addressing each use case.
Data needs are determined by:
Business rules definition and implementation are often best determined in facilitated sessions where the right questions can be asked, the proper guidance applied, and an appropriate plan developed.
Skyward consultants have significant expertise in driving these sessions. Let’s us show you how you can apply automation logic to greatly improve your situational awareness.